At Crewcare, the health and safety of our clients and our team members is our number one priority. We have taken a proactive stance in light of the COVID-19 situation, reviewing our deep cleaning protocols based on recommendation from experts such as the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), the Environmental Protection Agency (EPA), and engaging with Health & Safety professionals locally to create new processes for our operations team.

Many essential businesses are asking if Crewcare has developed an enhanced cleaning service option for this specific period. We’re glad to announce that we have developed a high-level sanitation process against the novel coronavirus, which goes beyond our standard scope of work and contract. This solution is ideal for healthcare facilities, as well as non-health care premises such as schools, offices, and restaurants that may have suffered a case of COVID-19. This unique cleaning service is also an ideal precautionary measure to help stop the spread of the disease.

If you would like additional services outside the current service levels, such as more frequent cleaning, touchpoint cleaning, and deep cleaning for high traffic areas, please contact your Crewcare business development manager, or call 0800 800 209 or via email at info@crewcare.co.nz.


Three Levels of Infection Control for Crewcare Customers

Level One

  • Cleaning and disinfecting all touch points at a site with appropriate PPE including door handles, switches, taps, doors, and floors
  • Complete standard clean of premises
  • No closure required and work is carried out at the client’s requested interval or frequency
  • All touchpoints sprayed with sanitiser
  • Floors and soft furnishings vacuumed 

Level Two

  • Cleaning and disinfecting all Level One areas and everything up to two (2) metres high including walls, glass, and under furniture with full PPE
  • Includes entrance, foyer, reception, office areas, meeting rooms, stairs, and corridors
  • Kitchen and lunchrooms are also covered
  • Toilet areas included
    With extra precaution taken if the area is possibly high-risk or infected with bacteria or virus
  • Involves closing off areas visited or frequented by people 

Level Three

  • Cleaning and disinfecting using a high-level procedure that involves fogging with suitable chemicals
  • Heat treatment with the temperature maintained according to site and room condition
  • Vaporisation or dry fogging process with rooms airtight and workers in full PPE gear
  • Surface cleaning based on CDC guidelines
  • Extracting all fog and toxic gas from the room
  • Equipment and personnel decontamination with professional equipment
  • Involves assistance from Chemcare for infection control

Please note that these guidelines are focused on commercial or non-commercial areas, community, non-healthcare facilities, schools, offices, restaurants, daycare centres, community centres, etc. We clean all hard (non-porous) and soft (porous) surfaces, all touch points, electronics, furniture, and other areas per the client’s requirement. In all levels, we remove dust or any waste or debris followed by deep cleaning using EPA-approved chemicals.

Coronavirus Cleaning Service

This special coronavirus cleaning service involves fogging, which kills everything but 0.0001% of bacteria, fungi, and viruses. It’s the best, most effective way of getting rid of some of the most harmful pathogens, including methicillin-resistant Staphylococcus aureus or MRSA.

To make sure that your establishment is infection-free, Crewcare uses powerful, EPA-approved chemicals that can kill a wide range of microorganisms. This includes the new strain of coronavirus discovered at the tail-end of 2019 and the cause of coronavirus disease or COVID-19.

Our Level 3 cleaning is a scientifically backed process:

  • Heat treatment to help break down the protein layer of the coronavirus
  • Fogging using EPA-approved chemicals for maximum effectiveness and coverage for all areas
  • Surface cleaning for all frequently touched surfaces such as handrails, doorknobs, etc.
  • Decontamination process that applies to the worker and their equipment

We work with our sister company Chemcare to deliver services to customers at this level.

We built this new cleaning protocol as a response to the evolving needs of our customers.

Other technical services:

  • Prepare and implement a COVID-19 management plan. This includes risk management, selection of chemicals and methods along with other health and safety processes and plans.
  • Develop and implement a disinfection plan for any workplace.
  • Develop health and safety management plans and businesses continuity plans (BCP) regarding COVID-19.

This special service is provided by a highly qualified team of biologists, chemists, and H&S professionals who have the highest qualifications and experience in the field.

Our Experience and How We Work

Rest assured that Crewcare is more than well-equipped to provide this comprehensive cleaning service. Our highly skilled professionals are not only experienced; they also have all the necessary personal protective equipment or PPE to ensure safety. We have also dealt with decontamination and offered deep-cleaning services, delivering top-notch services in areas such as carpet cleaning, floor polishing, and window cleaning. We work closely with Chemcare, our asbestos, meth decontamination, and environmental solutions company, in our Level 3 response for customers.

This is to ensure that we cover all the bases using the latest equipment and technology and to efficiently apply the highest H&S standards when we deliver the service. Moreover, we are constantly monitoring advisories from the Ministry of Health to ensure that we are always following their directives with regards to sanitation. In short, you can trust that we are the right team to handle even the most sensitive, stringent cleaning requirements for any situation.

What is COVID-19?

COVID-19 is the disease caused by the SARS-CoV-2 coronavirus. In simple terms, this disease is a respiratory illness that can cause symptoms such as dry cough, fever, and shortness of breath. Most cases are mild and resolve in as early as 10 to 14 days without medical intervention. However, a certain percentage of cases develop severe pneumonia that requires urgent and critical care; otherwise, it can lead to death.

The first case of the disease was reported in Wuhan, China in the last days of December 2019. Since then, it has spread to more than 100 countries and infected millions of people. Unfortunately, since SARS-CoV-2 is a new strain, there are still plenty of unknowns. In particular, there is no known cure available for COVID-19 except for treatments for pneumonia and other symptoms. Experts around the world are also still in the process of looking for a potential vaccine.

The Role of Deep Cleaning in the Fight Against COVID-19

While there is still a lot to be discovered about SARS-CoV-2/COVID-19, there are also a few facts. First, the virus spreads easily through viral droplets from an infected person. Second, one of the best if not the most important ways to combat COVID-19 is good hygiene. This includes proper hand-washing and etiquette when coughing or sneezing. Cleanliness also plays a big role. Coronaviruses are surrounded by a protective layer of lipids, which can be easily destroyed by soap. Coupled with prompt disinfection and other techniques, thorough cleaning can effectively stop SARS-CoV-2 and other viruses from spreading.

Crewcare can offer this top-tier level of cleaning needed to stop the spread of COVID-19. Following the rules set by the New Zealand government, our agile team stays vigilant. We are ready to adapt and implement the latest safety and cleaning protocols recommended by global experts. If you’re looking for a reliable cleaning company to handle your infection control requirements, feel free to contact Crewcare by phone at 0800 800 209 or by email at info@crewcare.co.nz. You can also send us a message through our contact form below.